Excellent Customer Service

I recently had to contact MICE Concierge regarding a booking I had made. I spoke to Ilaria on reception and she had excellent customer service skills. She was polite and courteous and pointed me in the right direction to get my issue resolved. I also had contact with Terrie who dealt with my query quickly and also followed up with a phone call to ensure I had received the updated information. An excellent company and I cannot praise them enough.

What an excellent team to deal with

What an excellent team to deal with. I had already made a reservation for the show we were attending through MICE Concierge Ltd. I then had to make changes and stay in another hotel. All cancellations and bookings were handled for me within minutes. I have used their service for two years now and would do so again.

MICE Concierge First Class Service

The whole process with MICE Concierge Ltd was very efficient and professional and my hotel room was booked within minutes! Having used this service for a couple of years running now, I can highly recommend them. Thank you Terrie.